Saturday, November 3, 2012

Details About Auto Call Program Pricing

There are many reasons as to why you may need an auto call program. If you are a healthcare business, for instance, you may want to automatically remind a patient that they have an appointment coming up. Or perhaps you want to make sure that your customers can receive interactive responses when they telephone you. Or it may be possible that you want to send out an interactive survey to your clients. This is all possible through auto call programs. In order to install this type of software, you will generally need a VoIP (Voice over Internet Protocol) telephone line, although there are some providers who are able to offer this over a standard telephone line as well. However, when considering that technology is advancing and that auto call programming is an advanced type of technology, you may as well choose to enter the 21st century and use VoIP software and hardware.

How to Use Auto Call Program With Prerecorded Messages

Basically, the software that you will use with auto call programming allows your phone system to automatically telephone your customers through your PC. It will dial the number for you, wait for the call to be answered and then deliver a prerecorded message. You can tell the system exactly which numbers to call and when. The system can also determine whether the telephone is answered by a person or by an answering machine, in which case the message that is delivered will be different. Because the system is interactive, the persons who do answer the telephone will be able to use the telephone keypad to answer questions if needed. This system is perfect for any type of small business that wants to deliver a message in bulk, without having to release an individual member of staff to call each individual customer. Whether it is a single message that has to be delivered once, or different messages that have to be delivered regularly, the system can arrange it.

Auto Call Program Pricing

Generally, this type of service is not something that you will be able to access for free. However, particularly if you already have VoIP technology, you may want to speak to your provider, who could have a number of offers on. Most of the time, you will at the very least receive a discount for being an existing customer, but some providers also allow you to send your first message out for free, so you can test the efficiency of the system. However, you can also go outside of your current provider and find the best possible deal out there for you. There are numerous companies out there that focus specifically on auto call programming solutions and most of these allow you at the very least a trial session to get to grips with the system. Pricing differs for each of these companies, so you do have to take the time to compare the market. Let's take a look at a few of the options you have available.

NCH Software

The pricing for auto call program with NCH software can sometimes come across as very confusing. In fact, this is one of the downsides of this particular company. However, the reviews are overly positive in terms of the service that customers receive, so you may still want to consider them. First, you have to decide which software you need (enterprise, basic, small interactive system, professional or small business). Then, you choose your add-on bundles such as full VoIP system, an answer message and/or an on hold-service. You then have to decide how much technical support you require for your system and, lastly, how you want your system to be delivered. These options will determine how much you will eventually pay for your system as a whole. In general, however, an IVM Telephone Attendant ranges in price from $69.95 to $899, without the add-ons, technical support or delivery.

Office Suite

Office Suite is one of the nation's most trusted providers of business VoIP services. They do not believe in a one size fits all solution, but work with you and your organization to come to the best possible set-up. Hence, they also do not have a fixed price. However, their prices for their full system start from as low as $1 per day per employee. Office Suite offers easy to use demos and live chat through their website, which is very useful if you want to get a general idea of how things work. The company is one of the best around and they pride themselves on offering low cost solutions, so you know you will get a great deal here. One of the great things about the system offered by Office Suite is that it is so incredibly useful. Through their system, the communication you have with your clients and potential clients is greatly improved. The system is based on the cloud, meaning you don't need any physical storage space for it and the features they offer are second to none. The system is incredibly flexible and because it will be tailor made to your needs, it will be exactly what you need it to be. Best of all, as your business grows, the system will grow with you. One other thing that makes this system so trusted and in high demand is the disaster management it offers. For instance, if some unforeseen event were to occur that forces you to close down for a period of time, you can remotely instruct your auto call program to liaise with all your clients and send a message out.
It is clear that auto call program has a lot of advantages. Whether you are rolling out a sales pitch, a questionnaire or survey or a message of importance to your customers and clients, an auto call program allows you the flexibility to do so with just a few simple instructions. You will be able to save a huge amount of money on your Human Resources bill, because you will no longer have to hire someone to spend all day telephoning customers, the system being fully automated instead.

No comments:

Post a Comment